Ev999 Terms & Conditions — Your Rights & Responsibilities

1 Introduction & Consent

Welcome to the ev999 platform. These Terms and Conditions ("Terms") form a legally binding agreement between ev999 and its members. By accessing the ev999 website or mobile app, you automatically agree to these Terms.

If you disagree with any part of these terms, please stop using the ev999 platform. For any questions, please support@ev999.wineto get in touch.

2 Account Registration

To open an account on ev999, you must provide accurate and complete information. ev999 reserves the right to close any account registered with false or misleading details at any time.

Registration Requirements

• Each person may open only one account. Opening multiple accounts using the same device, IP address, or bank account is strictly prohibited.
• The name, mobile number, and payment details used during registration must all belong to the same individual.
• You are solely responsible for keeping your account login credentials confidential. Do not share your password with anyone.
• If you suspect unauthorized access to your account, contact ev999 support immediately.
• If requested to complete KYC (Know Your Customer) verification, you must submit the required documents within the specified timeframe.

3 Age Restriction

Ev999 is an adult gaming platform. No person under the age of 18 is permitted to use this platform.

A national ID or passport may be required to verify your age at registration. If a member is found to be under 18, their account will be closed immediately and all transactions will be voided.

4 Deposits & Payments

Ev999 accepts deposits via bKash, Nagad, Rocket, and bank transfer. All deposits are credited instantly or within a few minutes.

Deposit Policy

• Minimum deposit amount: ৳500.
• A maximum limit may apply per deposit — check the payments page for the latest limits.
• Deposits must be made from your own payment account. Deposits via third parties are not permitted.
• If the deposit does not appear in your account within 30 minutes of completion, please send proof of the transaction to our support team.
• Gaming with credit cards or borrowed money is not responsible behavior — we strongly encourage all members to remain mindful of this.

5 Withdrawal Policy

Withdrawing from ev999 is quick and straightforward. A few rules apply to help prevent fraudulent activity.

Withdrawal Terms

• Account verification must be completed before any withdrawal can be processed.
• Withdrawals can only be made to the payment method used for the original deposit.
• Minimum withdrawal amount: ৳500.
• Identity verification (NID/Passport) is mandatory for your first withdrawal.
• Rollover requirements must be met before withdrawing from a bonus balance.
• In cases of suspicious transactions, ev999 may temporarily hold withdrawals pending an investigation.

6 Bonus Terms & Conditions

Ev999 bonuses and promotions are exclusive benefits for members. Each bonus carries its own terms that must be met.

General Bonus Rules

• Rollover: Most bonuses require a wagering amount of 15x to 30x the bonus value. Check the promotions page for the specific terms of each bonus.
• Validity: Bonuses not used within 7 to 30 days of being issued will be automatically cancelled.
• Game Restrictions: Some bonuses are only valid on specific games. Please read the details of each bonus carefully.
• Maximum Bet: The maximum stake per bet while a bonus is active is ৳500 or 10% of the bonus amount, whichever is lower.
• Concurrent bonuses: Multiple bonuses cannot be active simultaneously unless otherwise specified.

7 Gaming Rules

Every game on ev999 is operated fairly and transparently. RNG (Random Number Generator) technology ensures that all outcomes are completely random and unbiased.

• If a technical issue occurs during a game, that round may be voided and all bets will be refunded.
• In Live Casino games, the dealer's decision is final. In the event of a disconnection, game outcomes will be determined based on server logs.
• Match results in Sports Betting are verified through officially recognized sources.
• In case of any ambiguity regarding game rules, ev999's interpretation shall be considered final.

8 Prohibited Activities

The following activities are strictly prohibited on ev999. Any violation will result in serious action.

• Creating or operating multiple accounts.
• Registering with a false identity or using another person's information.
• Bonus abuse, account manipulation, or collusion.
• Using automated bots or software to play games.
• Attempting unauthorized access to the platform's code, systems, or servers.
• Use of funds from money laundering or illegal sources.
• Threatening or harassing other members or staff.

9 Account Suspension & Closure

Ev999 may temporarily or permanently close an account under the following circumstances.

• Violation of the terms and conditions.
• Failure to pass KYC verification or if false information is found.
• Extended inactivity (more than 12 months).
• At the member's own request (self-exclusion).
• At the direction of a regulatory authority.

Members will be notified by email or SMS before an account is closed, unless immediate action is required. To close your account yourself, please contact support.

10 Limitation of Liability

Ev999 is not liable for the following:

• Losses due to internet disconnection during gameplay.
• Delays or errors caused by third-party payment systems.
• Losses due to unauthorized account access where the member has shared their own credentials.
• Personal financial losses resulting from gaming decisions.

Ev999 always strives to maintain service quality, but cannot be held liable for temporary disruptions caused by technical issues or force majeure events.

11 Privacy & Data Protection

Ev999 takes your personal data seriously. We collect only what's necessary and keep it secure. For full details on how we collect, use, and store your information, please refer to our Privacy Policyavailable here.

• Your information is never sold to third parties.
• Your information is never shared except when required by law.
• All data is protected with SSL encryption.

12 Terms & Conditions Changes and Updates

Ev999 reserves the right to update these Terms at any time. Members will be notified of any changes via registered email or SMS, and the updated date will be reflected on this page.

Continued use of the platform after any changes will be considered acceptance of the updated terms. We recommend checking this page regularly.